Privacy Policy
Last Updated: October 6, 2025
At Legal Sparrow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username and password)
- Payment information (processed securely through third-party payment processors)
- Professional information (law firm name, bar number, practice areas)
- Communication preferences and feedback
1.2 Usage Information
We automatically collect certain information when you use our services:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent on platform)
- Log data (access times, error logs, performance data)
- Cookies and similar tracking technologies
1.3 Legal Documents and Content
When you use our AI-powered tools, we may process:
- Documents you upload for analysis or review
- Queries and prompts you submit to our AI tools
- Generated content and documents created through our platform
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our AI-powered legal tools and services
- Account Management: To create and manage your user account and preferences
- Communication: To send you updates, newsletters, and important service announcements
- Customer Support: To respond to your inquiries and provide technical assistance
- Analytics: To analyze usage patterns and improve our services
- Security: To detect, prevent, and address fraud, security issues, and technical problems
- Legal Compliance: To comply with legal obligations and protect our legal rights
- Marketing: To send you promotional materials (with your consent, where required)
3. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest using SSL/TLS protocols
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and security best practices
- Incident response procedures for potential data breaches
Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting and storage providers
- Payment processing services
- Analytics and monitoring services
- Customer support platforms
- Email delivery services
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders, government requests)
- Enforcement of our Terms of Service
- Protection of our rights, property, or safety
- Protection of users and the public
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@legalsparrow.com
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain business records and analytics
When data is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@legalsparrow.com
Address: Legal Sparrow, Inc.
123 Legal Avenue, Suite 500
San Francisco, CA 94103